The best Melbourne transportation for seniors is easy to find, so long as you know what to look out for, such as drivers trained in elderly sensitivity, and vehicles equipped with proper equipment for wheelchair and stretcher transportation.
Here are 7 important factors to identify a quality Melbourne medical transportation for seniors.
Elderly Sensitivity Training
Drivers with elderly sensitivity training are far more equipped for the task of transporting your elderly loved ones for numerous reasons. For one, they understand how to best work with and talk to seniors in a way that is comforting, non-offensive and enjoyable. Plus, they also know how to transport seniors without causing unnecessary injury or discomfort.
All of our drivers are trained in elderly sensitivity, ensuring the best ride in town for people that are 65+.
Clean Vehicles
Your elderly loved one deserves the highest level of care, and that can only be accomplished if the vehicle they are transported in is clean and sanitary. A poorly maintained vehicle that is not regularly sanitized puts seniors at risk for developing an infection or illness, especially considering elderly patients often have weakened immune systems.
We detail all vehicles on a weekly basis to ensure the highest level of sanitation. This keeps our customers happy and healthy, hence why we have such a large rate of return patients.
Wheelchair & Stretcher Transportation
Seniors face a wide assortment of disabilities and may be confined to a wheelchair or bed. The transportation service you hire should be able to accommodate all levels of mobility with the same enthusiasm and quality of care.
We pride ourselves on offering the highest quality wheelchair and stretcher transportation. Our equipment is nothing less than the best, made for comfort and safety, as well as convenience.
If we are picking up a stretcher patient we make sure to send two qualified drivers out. All of our vans are equipped with the Stryker Power-Load cot systems, which is the same system utilized by local fire departments.
Familiarity With Local Doctor Offices And Hospitals
The service you hire needs to be familiar with the area, including where local doctor offices and hospitals are located. This helps patients make it to their appointments on time, as well as get dropped off at the best possible location for convenience, and even safety.
This is what we do day in and day out: we take seniors to doctor appointments in Melbourne and beyond. This grants us a unique insight on the industry that only years of experience can provide. Since we also provide long distance transportation, if we go somewhere we’ve never been before we do all that it takes to research ahead of time to find the best routes, drop off locations, etc.
Door Through Door Services
Does your loved one need more help getting out of their house? If so, does the driver provide door through door services? This is an important question to ask. If a driver only offers curbside pick up this could limit your ability to utilize their services, or at least make it more difficult to do so.
We don’t honk the horn and expect your loved one to come outside. We offer door through door services, meaning we will go inside of the home to help retrieve the patient. This is especially important for stretcher transportation services, as there is really no other way to safely remove the patient from their home.
Proven Track Record
How many seniors does a certain transportation service cater to on a weekly basis? If they sometimes transport seniors, it isn’t enough. You need a transportation service that specializes in senior care, this helps guarantee your loved one receives the best care possible.
Proven track record? Check, we’ve got it! In fact, we are leading the way with our innovative vans, and unbeatable customer service. At Stellar Transportation we treat your loved one like a part of our very own family. We specialize in local and long distance non-emergency senior transportation services for patients of varying mobility and health. Contact us today to book the safest, most comfortable and reliable ride in town!